Pay Media - Frequently Asked Questions

What is Pressure Seal ?
ressure Seal is a system comprised of a one-page self sealing document and/or a folder sealer for sealing the document.

How is a Pressure Seal form sealed?
The form is sealed though a process of folding the form on a Pressure Seal folder/sealer. Once folded, the document travels through a series of sealing rollers inside the folder/sealer. These rollers apply pressure to the form, which activates the co-hesive and in turn creates a secure "fiber tear" seal.

Can any paper be used on Pressure Seal applications?
No. Only specific papers are compatible with Pressure Seal technology. Use of alternative papers such as coated stock is possible but should be tested.

What is the shelf life of the Pressure Seal form?
If you store your paper correctly normal shelf life is up to a year.

What is Simplex? Duplex?
Simplex is one-sided imaging. Duplex is two-sided imaging. These are typically discussed only in sheet fed laser printer applications however, high end continuous fed laser printer installations can print on both sides of a form as well.

What kind of documents can I use with Pressure Seal?
Most often any product that is placed and mailed in an envelope is a likely candidate for Pressure Seal . We can assist you in converting applications to Pressure Seal . Simply send us a sample of the current application and we will devise the best Pressure Seal form possible.

How can we convert to Pressure Seal if our current software or hardware is not compatible?
There are many compatible hardware and software solutions available in the market today. Because we are a broker we can source the best ones for your needs as well as manage the installation process.

How long will it take to implement?
Implementation can take between 5 days and 3 months depending on the need for bespoke programming. Most systems are up and running in 6 to 8 weeks.

How much downtime will there be?
Your new systems can be set up and used for practice and familiarisation while your old system is still live. Switching over is as easy as turning on your computer so no downtime is incurred.

What happens once it is implemented, what could go wrong?
Once your new system is up and running, any problems are usually because something hasn't be done correctly and these can be sorted out quickly over the phone. Our help desk is open during office hours and our team are always happy to answer any questions or problems you might have, however small.

How do I make sure everyone understands and supports this new way of working?
We work closely with your team to ensure they all understand and fully support this new way of working ­ so you don't need to. We hold group or one on one training sessions. Each team member is invited to do a practice run so we can watch and address anything they are unsure about. We also give your team a dedicated help line through to our support staff. Our support staff are highly trained in Pressure Seal technology in a payroll background. This combination of knowledge means there's no question we can't answer.

How do I compare the different brands of Pressure Seal and how do I know which is best one for my company?
You don't need to. Because we are a broker, working with the all the major Pressure Seal manufacturers nationally and internationally, we do the spade work for you. We shortlist the solutions which match your job needs and then f shortlist again to find the product which meets your budget. All our suppliers are cherry picked for their quality, experience and reputation in the industry.

How can I justify a Pressure Seal system?
With any new way of working it is important that you can measure the return and this is of primary importance to us too. We have prepared for you your own mini business case which is free to download. It contains all the areas you can research for cost savings, it also states the main commercial benefits for your own team as well as other departments within your company.

How quickly will it break even?
Pressure Seal , is an investment, and will pay dividends usually in the very first year.

What about service?
Prolog provides comprehensive service back up to ensure that whatever your question, or issue, we are there to support you. Our telephone helpline staff are there throughout the day and are your first port of call. Our team of engineers if needed can be on site within 8-16 working hours. Whatever your query our number one goal is to keep your system fully operational and if not, to get it back up and working as quickly as possible.

If you are unable to find the answer you are looking for then please contact us. We'll do our best to help and we'll certainly try and get back to you the same day.

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