Print Outsourcing - Case Studies

Genus Breeding

Prolog Print Media outputs 15,500 billing documents per month for Genus Breeding, a leading provider of bovine genetics and reproduction services, using data supplied from their accounts software.

Invoices and statements are consolidated and buying group invoices batched to reduce distribution costs; a divert list ensures internal invoices or problem accounts are returned to Genus Breeding. Read more >>>

Retail Champions

Retail Champions is one of the UK’s top four food retailers employing almost 150,000 people. When the decision was taken to produce total reward statements for every employee the benefits team needed external support – they turned to Prolog Print Media.

Using a unique identifying reference Prolog Print Media now take independent data feeds from five of Retail Champions’ pay and benefit systems. Data is then consolidated and presented dynamically on highly personalised total reward statements independent of all software systems.

Prolog Print Media print all statements and distribute direct to the employees’ home addresses or to store locations as required. Retail Champions’ next statements will also be delivered using Prolog Print Media’s multi-channel web and print distribution service. Read more >>>

Benfield

Benfield is the world's leading independent reinsurance and risk intermediary, employing approximately 900 people at its headquarters in London. Benfield uses a well known payroll bureau for their payroll service which, prior to Benfield working with Prolog Print Media included the printing of payslips, P60s and P11Ds.

Benfield decided to review the way it presented payroll information to its Team Members. Benfield didn’t want to make changes to its core payroll system which worked effectively, but did want online presentation of payslips, P60s and P11Ds giving Team Members access to their pay information 365 days of the year, 24 hours a day.

Prolog Print Media presented to Benfield Webcare, a secure online solution for the presentation of pay information. Benfield soon recognised that Webcare offered the flexibility they desired from an e-payslip, together with an ISO27001 and APACS approved production facility to handle the data and printing requirements.

Together, Prolog Print Media and Benfield created a business model for an online system and its output mechanisms. This was implemented by customising Webcare to meet Benfield needs. READ MORE >>>

Airbus (UK)

Airbus is one of the world's leading aircraft manufacturers, and it consistently captures approximately half or more of all orders for airliners with more than 100 seats. Airbus' mission is to provide the aircraft best suited to the market's needs and to support these aircraft with the highest quality of service. The Airbus product line comprises 14 aircraft models, from the 100-seat single-aisle A318 jetliner to the 555-seat A380 - which will be the largest civil airliner ever when it enters service.

Airbus’ UK operations consist of two centres of excellence in Filton near Bristol and Broughton, North Wales. Around 13,000 people are employed at the two sites. Prior to working with Prolog Print Media Airbus printed all their payslips in-house. The payroll team would print and seal the payslips one day and circulate them overnight to 117 employee distributors to hand out to staff across the two sites. A small number were also mailed to overseas employees.

Following a site visit to the secure ISO27001 and APACs approved production facility where Prolog Print Media produce their payslips, Airbus took the decision to outsource to Prolog Print Media. Each month just over 10,000 payslips are mailed to UK and overseas employees by Prolog Print Media. READ MORE >>

The County Fire Service - Fire Authority

The County Fire Service currently employ just over 1700 people made up of full-time and retained fire fighters and supporting staff. They made the decision to move their payroll away from a bureau service and to start using SAP. This presented the payroll team with a dilemma. Should they bring their payroll printing in-house or would it be more effective to use a third party provider?

The County Fire Service began talks with Prolog Print Media who had extensive knowledge of integrating payroll printing services with SAP. Prolog Print Media effectively became part of The County Fire Service project team, providing cost benefit analysis on the options available from in-house production to a completely outsourced offering. The team considered all set up costs, payslips, maintenance, staffing and distribution and reached the decision that outsourcing to Prolog Print Media would be the best solution for their circumstances.

Working with Prolog Print Media the staff at The County Fire Service could concentrate on data preparation rather than fulfilment. This effective allocation of resources has proved invaluable, allowing the in-house team to condense their two monthly payrolls into one to comply with Inland Revenue requirements. They have also been able to monitor and update data more frequently to ensure the information is accurate for the direct deliveries to the paypoints. READ MORE >>>

Think Food

Think Food is a leading food manufacturing group supplying produce to small retailers, supermarket chains and wholesalers across the UK through its three operating companies.

Prior to outsourcing their Transactional document printing, Think Food’s financial team generated over 250,000 documents per year in-house.

Working with Think Food, Prolog Print Media's production facility created an outsourcing solution, which today provides all their transactional printing needs from data preparation to Electronic Billing. READ MORE >>>

Outstanding Collections - A Debt Collection Company

Outstanding Collections offer a debt collection service to companies who outsource their debt collection requirements. The service includes the printing and mailing of personalised collection letters to debtors. As Outstanding Collections expanded, producing these personalised letters became more time consuming, yet efficiency was critical to the speed at which they were able to collect outstanding debt.

Prolog Print Media helped them implement a total solution which enabled the personalisation, accuracy, security and same day despatch of 10,000 letters every day without increasing employee time or incurring any capital investment.

Retail UK - A National Retail Outlet

Retail UK employs 8,000 staff across 800 branches and until recently were printing and distributing payslips and P60's in house. The time taken to print the payslips was more than 10 hours. The payslips were manually sorted into packs for each of the 800 branches, inserted into outer C4 envelopes, addressed and mailed to the individual branch manager to distribute to their staff.

Prolog Print Media implemented a solution which speeded up the process, ensured deadlines were hit consistently, improved the accuracy of payslip information, improved the management of cost levels as well as making records accessible to payroll.

The Food Company - Billing System

The Food Company supplies food products to supermarket chains, wholesalers and small businesses The computer system was not user friendly meaning the credit control department had to access paper file copies of documents to answer queries, create invoice copies etc. Invoices were often late and sometimes the wrong invoices were sent to the wrong customer meaning that customers were seeing competitor's prices and discount terms, resulting in some costly discussions and re-negotiations!

Prolog Print Media helped speed up their invoice process, reduce errors whilst reducing their overall costs. Cash flow was improved as a result of invoices being mailed on time and credit control having an effective tool to use for dealing with queries. A no obligation print process review.